Our Story

The Universal Windows Direct Manchester Team

Our UWD Manchester Story

Local NH Startup Partners With One Of America’s Largest Exterior Remodelers

Hi, we’re so glad you’re here to get to know us a bit more. Welcome, and thank you! Our tale has two parts, both of which revolve around good old-fashioned American entrepreneurialism and spirit:
  1. The story of nationally-renowned Universal Windows Direct (UWD).
  2. The story of our founder and opening your local UWD Manchester location — the only one of its kind in New England.

But first, why did we choose UWD?

Founder Sean Dodge
After all, our founder Sean Dodge could’ve aligned himself with any number of other brands or curated a small selection of exterior remodeling products from different manufacturers. We’re talking about a guy who was getting awards from within the industry decades ago! He’d seen and done it all BEFORE taking the leap and starting his own business. Because for you, our customers, it’s a genuine ‘Best Of Both Worlds’ matchup: unprecedented resources with family-owned and run operations; fast national networking with small-town project management; proven quality with local expertise.

UWD: Constant & Never-Ending Improvement

UWD (corporate) started as a small, local home improvement company back in 2002. It was initially built by a couple of hard-working guys with nothing but a little corner office and a dream. Within five years they were already opening their first authorized retail location and earning industry recognition. In less than a decade UWD’s founders, Mike & Bill, earned an ‘Entrepreneur Of The Year’ award for bringing their company into the top 50 Exterior Remodelers in the entire nation. Today their list of awards and recognitions is far too long to list or get into here. Their approach has been a huge success with American homeowners, installers, and remodelers because of fantastic quality, service, coverage, and custom craftsmanship.
Owners The Start Universal

We don’t stock windows, doors, siding, and roofing materials or products. Every finely-crafted home improvement product we install on homes here in New Hampshire and Northern Massachusetts is custom measured. In fact, the LAST thing Sean Dodge was looking to found and build was just another cookie-cutter-like exterior remodeling company. His background in the local New Hampshire industry stretches back decades. He started working in lumber yards as a young man in high school, paying his dues until he moved to inside sales and began rubbing elbows with big names in New England manufacturing, materials, distribution, and installations. After college (HUGE shoutout to the University of Maine!), Sean stayed in the industry. Whether he was selling home building supplies, working in a remodeling supply center, or overseeing major operations, it was a long journey to becoming an entrepreneur himself in 2015. UWD Manchester began in his Bedford, NH home and has grown by leaps and bounds thanks to our own flavor of fantastic quality, service, coverage, and craftsmanship. This growth has allowed us to open up a second Manchester location and use our resources to give back through donated time, money, and sponsorships around the area. We couldn’t be prouder!
MAINEbear UOM Universal

Learn More About UWD Manchester

Why? Why did our founder strike off on his own? For the same reason so many other American entrepreneurs do: because he knew he had the ability to do it FAR better than the average and bring products and materials to the people of New Hampshire & Northern Massachusetts in a way no one else could.

Schedule Your Free Estimate

Thanks so much for your time today. We appreciate it and look forward to hearing from you soon. You can call, or use the Contact Us page here on our website. Remember, our friendly customer service is always ready to answer your questions or get you scheduled for an in-home meeting. No pressure. No sales. No awkward silences. Just helpful answers to your questions and quick prompt attention to your exterior remodeling needs.